Help Articles
How does pricing work?
Our pricing is very simple: we charge by the number of items you send in and you get a larger discount for the more items you send in. Right now...
How does pricing work?
Our pricing is very simple: we charge by the number of items you send in and you get a larger discount for the more items you send in. Right now...
How do I get extra copies of DVDs or thumb drives?
You can add additional DVD or thumb drive copies on the Customer Card that you will receive with your Digitize Kit. Simply indicate how many of each you want, and we...
How do I get extra copies of DVDs or thumb drives?
You can add additional DVD or thumb drive copies on the Customer Card that you will receive with your Digitize Kit. Simply indicate how many of each you want, and we...
What size Digitize Kit should I order?
You should order the Digitize Kit that most closely aligns to the number of items you are sending without going over. We offer Digitize Kits in size of 2 items,...
What size Digitize Kit should I order?
You should order the Digitize Kit that most closely aligns to the number of items you are sending without going over. We offer Digitize Kits in size of 2 items,...
Have you ever lost an item sent to you?
No, we have never lost a single item or shipment. For more on the precautions we take regarding shipments, see How Can I be sure my items will be safe...
Have you ever lost an item sent to you?
No, we have never lost a single item or shipment. For more on the precautions we take regarding shipments, see How Can I be sure my items will be safe...
How can I be sure my items will be safe in tran...
We understand the safety and protection of your precious memories are of the upmost importance, and that it can be a little nerve-wracking to ship those memories when they may...
How can I be sure my items will be safe in tran...
We understand the safety and protection of your precious memories are of the upmost importance, and that it can be a little nerve-wracking to ship those memories when they may...
What is the best way to receive digitized items?
It depends, but at the bare minimum you should always opt for the digital download. Why? Because the digital access option is completely safe from possible damage or loss. If...
What is the best way to receive digitized items?
It depends, but at the bare minimum you should always opt for the digital download. Why? Because the digital access option is completely safe from possible damage or loss. If...