Help Articles

How can I be sure my items will be safe in tran...

We understand the safety and protection of your precious memories are of the upmost importance, and that it can be a little nerve-wracking to ship those memories when they may...

How can I be sure my items will be safe in tran...

We understand the safety and protection of your precious memories are of the upmost importance, and that it can be a little nerve-wracking to ship those memories when they may...

What is the best way to receive digitized items?

It depends, but at the bare minimum you should always opt for the digital download. Why? Because the digital access option is completely safe from possible damage or loss. If...

What is the best way to receive digitized items?

It depends, but at the bare minimum you should always opt for the digital download. Why? Because the digital access option is completely safe from possible damage or loss. If...

Will you edit or alter my media items?

The short answer is no. We will not add any artificial filters or effects to your media in order to improve the appearance. The reason we do not do this...

Will you edit or alter my media items?

The short answer is no. We will not add any artificial filters or effects to your media in order to improve the appearance. The reason we do not do this...

What is your return policy?

We offer a 30-day return policy in which you can return items hassle-free. If you are not satisfied with your order, please contact us and we will do everything we...

What is your return policy?

We offer a 30-day return policy in which you can return items hassle-free. If you are not satisfied with your order, please contact us and we will do everything we...

Why you should digitize your home movies, tapes...

Media items such as VHS tapes, camcorder tapes, audio cassettes, slides, and developed photos all have a shelf life. After a certain amount of time, these items start to degrade...

Why you should digitize your home movies, tapes...

Media items such as VHS tapes, camcorder tapes, audio cassettes, slides, and developed photos all have a shelf life. After a certain amount of time, these items start to degrade...

How many DVDs/CDs will I receive if I want discs?

That highly depends on the type of media you get digitized. Video Tapes: Each video tape will have its own DVD. 1 video tape = 1 DVD Film Reels: Film...

How many DVDs/CDs will I receive if I want discs?

That highly depends on the type of media you get digitized. Video Tapes: Each video tape will have its own DVD. 1 video tape = 1 DVD Film Reels: Film...