Help Articles

Preparing your Memories Before Sending Them In

Generally speaking, there is no preparation required of your memories before sending them in. When we receive your memories, we will prepare them for digitization and address most potential issues....

How to Play the Memories on your Digitize Cente...

A thumb drive is a great option for storing and keeping your memories safe on a physical device. It is very easy to view your memories that are on your...

What is Inside your Digitize Kit and How much c...

The Digitize Kit you will receive is packed with everything you need to send us your memories. The Kit is designed to keep your memories safe. We have two size...

How to Use Digital Access & Digital Memory Backup

If you have chosen to receive your digitized items with a Digital Download via digital access, once your items are finished you will receive an email with a secure link....

Can you digitize old newspapers or yearbooks?

Yes we can! We can digitize yearbooks and newspaper articles. Every 20 pages of a yearbook counts as 1 item.

What formats can you digitize?

We can convert most consumer formats of video tapes, photos, film reels, audio tapes, audio reels, DVDs, and CDs. Here is a full list: Video Tapes VHS VHS-C S-VHS S-VHS-C...