Help Articles

Will you edit or alter my media items?

The short answer is no. We will not add any artificial filters or effects to your media in order to improve the appearance. The reason we do not do this...

What is your return policy?

We offer a 30-day return policy in which you can return items hassle-free. If you are not satisfied with your order, please contact us and we will do everything we...

Why you should digitize your home movies, tapes...

Media items such as VHS tapes, camcorder tapes, audio cassettes, slides, and developed photos all have a shelf life. After a certain amount of time, these items start to degrade...

How many DVDs/CDs will I receive if I want discs?

That highly depends on the type of media you get digitized. Video Tapes: Each video tape will have its own DVD. 1 video tape = 1 DVD Film Reels: Film...

What formats do you digitize?

We digitize almost all types of consumer video. Here is a full list: Videotapes VHS VHS-C S-VHS S-VHS-C Betamax Hi8 Digital8 MiniDV MicroMV Film Regular 8mm Super 8mm Regular 16mm...

What happens if one of my tapes is damaged or b...

First, for any blank items, we will scan them and check them to see if there is any video or audio on them. If they are completely blank, we will...