The Digitize Center accepts cancellations within certain time constraints.
1) If an order is cancelled before it has shipped, a full refund will be issued for the order including shipping.
2) If an order is cancelled after it has shipped and before The Digitize Center has received your materials. A full refund less the shipping costs will be issued. The Digitize Center may require a return of the Digitize Kit or subsequent items.
3) An order cannot be cancelled after The Digitize Center has received your materials or after 30 days from the date of purchase.
4) The "Starter Digitize Kit" base price and shipping costs are both non-refundable after they have shipped.
5) An order cannot be recalled or cancelled for any reason after it has entered processing.
Please contact us if you need assistance with your order.