What families say

Every review here is from a verified customer and collected by Judge.me. Nothing is filtered — the one and two star reviews are on this page too.

Some customers wrote us more than a review. Read their stories.

Based on 787 reviews
85%
(671)
10%
(79)
3%
(22)
2%
(13)
1%
(4)
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Digitize Kit
Joseph O’Dowd (Miami, FL)
All around excellent experience

A clear and smooth order process. Prompt and clear communication throughout the entire process including with customer service before I had even placed an order. I would highly recommend this service provider.

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Digitize Kit
Edith Lorenz (Syracuse, UT)

Digitize Kit

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Digitize Kit
Laurie Ries (Fingal, ND)
Good Job

Both the audio tape and old video tape turned out good. We'll be able to enjoy them for years to come.

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Digitize Kit
Christine Atcavage (Wilkes-Barre, PA)
Impressed!

Yes it took a while but I loved seeing my family again that’s no longer with us.

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Craig Sandifer (Montrose, CO)

Digitize Kit

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Carolyn Smith (Mountlake Terrace, WA)
Should Have Acted Sooner!

I had several outdated CDs stored away in boxes I rarely opened. But at 80, started to downsize. Finding the no longer viable CDs, I researched to find out if there were any options to update them. I found The Digitize Center and sent my CDs to them for updating. The process was seamless and I couldn’t be happier with the results. Please don’t wait as long as I did to digitize outdated videos.

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Digitize Kit
Kathy Martin (McAllen, TX)
Digitizing Service

I was a bit disappointed that the audio and video tapes I sent for digitizing didn't include some enhancement. The video tape results are very dark and grainy. The audio has some sections where it was sped up, making it sound cartoonish. For the price, I expected better quality results. I appreciated the emails that provided the progress.

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Digitize Kit
Michael Biagini (Marble Falls, TX)
unknown

since I have not received the final product what am I supposed to review

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Digitize Kit
Pam Callahan
Amazing recovery

Quality of the recovered items is great. The Center handled my artifacts with great care and kept me updated along the way. Definitely recommend 10/10.

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Digitize Kit
Kirshner Family (Morton Grove, IL)
Brought tears to my eyes

We sent in over 90 items from our parents house - everything from reel to reels to 8mm to vhs tapes and more. We received back an incredible historic journey of nearly 100 years of our family - all in an organized digital file. Seeing grandparents and great-grandparents and extended family that I didn’t know or that passed away decades ago was very emotional.

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Digitize Kit
Cathy Cobb (Winfield, WV)

I could not believe the wonderful job they did on my tapes. Everyone of them was so clear. There was no jumping around or parts you couldn’t watch. I will definitely send more to them!

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Digitize Kit
Deborah Long (Media, PA)
TAT

Took way too long.

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Digitize Kit
Anonymous (Los Angeles, CA)
Good Service Results

I was happy with the communication and results

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Digitize Kit
Robert Moussa (Concord, CA)
Audio Tapes

I sent a bunch of old reel to reel tapes and was very pleased with the quality of the conversion. I converted to the cloud which makes the files easily accessible.
I did take quite a long time to get them back but, in the end, it was worth the wait.

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Digitize Kit
David Gramling
50 Years Ago

When we moved we came a cassette tape. Date September 18, 1976, of our WEDDING ‼️ Imagine That. Well since our 50th Anniversary is coming up, we had it converted to Thumb Drive. We received it last week, we just couldn’t wait till the 18th to hear it. There we were 50 years ago, we were so pleased to be able to hear our Wedding Again.

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Digitize Kit
Ame Sizemore (Westminster, MD)
Great experience

Great response to emails to give updates. They did their best to save the home videos that I had on VHS tapes that were molded and in storage for 30 years.
My kids that are now 40 greatly appreciate looking back at those memories.

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Digitize Kit
Bruce Wright (Boardman, OR)
Beta Tape

It took quite a while to get the USB and the Beta tape back. A few weeks. The quality was lacking. The tracking as poor, and most of the video was double vision.

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Digitize Kit
Patricia Urban (Kansas City, MO)
Digitize

I had a 8 mm real real tape digitized and I’m very happy with that and then I had a cassette tape digitized and paid extra for clearing it up and I’m not 100% happy with that. I still have a lot of background noise where I can’t understand the wordage.

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Digitize Kit
Joe Ginter (Van Wert, OH)
45 year old negatives

Needed 45 year old negatives digitized for a book being rereleased 45 years later. They did a great job!

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Digitize Kit
Dorothy Moore (Farmington Hills, MI)
Rxcellent

Transferred DVD of Mom in a Rosie the River film to a plug-in drive. Helping to preserve family memories.. turned out great

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Digitize Kit
Spencer Savoie (Fort Worth, TX)
Invaluable

The process took about 3 months, but without it, I never would have seen myself almost 70 years ago learning to walk and heard my 3.5 year old voice and that of my young parents. Got everything back that I sent.

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Digitize Kit
Greg Chapleski (Coeur d'Alene, ID)
DVD #2 (TDC9195) and #1 (TDC9195)

I understand the movie film (8mm) you digitized was old and possibly broken at the end, but there was more on the reel (#2 -TDC9195) than you digitized. I guess it is what it is so I'll have to accept it. I thought you should know.
Other than that, you did a great job on #01 and mostly #02

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Wayne Vandre

Digitize Kit

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Michael Hill (Thomasville, NC)
Strongly recommend them

They did a great job

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Digitize Kit
Bob Washenfelder (Dallas, TX)
Bob’s Video

The only negative thing I have to say is that it took several MONTHS to get videos digitized. Way longer than I expected.

Start with one box.

Send whatever is nearest the top of the pile. The rest can follow.

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