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Reading about it is one thing. Getting it back is another.
Help Articles
Straight answers on formats, damage, packing, tracking and getting your memories back. Start typing to narrow it down, or contact us if you would rather ask a person.
- Can you repair and digitize damaged items?Read more →
- Can you digitize large and extra large reels?Read more →
- What size negatives can you digitize?Read more →
- What size slides can you digitize?Read more →
- Getting Started with The Digitize Center CloudRead more →
- Downloading Memories from Cloud to Android DeviceRead more →
- Downloading your Memories from your Cloud to your iPhone or iPadRead more →
- Downloading your Memories from the Cloud to your ComputerRead more →
- Stream your Cloud on your Smart TV with your TV's Web BrowserRead more →
- Stream your Cloud from your Apple Computer to a Smart TV or Apple TVRead more →
- Stream your Cloud from your Computer to a Smart TV Using Google ChromeRead more →
- Stream Videos or Photo Slideshow from an Android Device to Smart TVRead more →
- Stream a Photo Slideshow from your iPhone/iPad to a Smart TVRead more →
- Stream Videos from an iPhone or iPad to Smart TVRead more →
- How to Share Memories on your Cloud (Mobile Device)Read more →
- How to Share Memories on your Cloud (Computer)Read more →
- How to Add the Cloud to your Smartphone or TabletRead more →
- How to View your Memories on the Cloud (Mobile Device)Read more →
- How to View your Memories on the Cloud (Computer)Read more →
- How to Change your Digitize Center Cloud Account PasswordRead more →
- How to Stream your Memories to a Roku TVRead more →
- How to Stream from the Cloud to your LG Smart TVRead more →
- How to Pack your Digitize Kit with your MemoriesRead more →
- What types of discs can you digitize?Read more →
- How to Edit Digitized VideosRead more →
- Can I get a bigger box?Read more →
- Why did I receive an invoice for an additional amount due?Read more →
- What forms of payment do you accept?Read more →
- What's your cancellation policy?Read more →
- What do the different order statuses mean whey tracking my order?Read more →
- What's the deal with processing times?Read more →
- Preparing your Memories Before Sending Them InRead more →
- How to Play the Memories on your Digitize Center Thumb Drive on your Smart TVRead more →
- Does my Digitize Kit expire?Read more →
- What is Inside your Digitize Kit and How much can I fit?Read more →
- Can you digitize old newspapers or yearbooks?Read more →
- What formats can you digitize?Read more →
- How does pricing work?Read more →
- How do I get extra copies of DVDs or thumb drives?Read more →
- What size Digitize Kit should I order?Read more →
- Have you ever lost an item sent to you?Read more →
- How can I be sure my items will be safe in transit?Read more →
- What is the best way to receive digitized items?Read more →
- Will you edit or alter my media items?Read more →
- What is your return policy?Read more →
- Why you should digitize your home movies, tapes, and photos sooner rather than laterRead more →
- How many DVDs/CDs will I receive if I want discs?Read more →
- What formats do you digitize?Read more →
- What happens if one of my tapes is damaged or blank?Read more →
- Can I mix and match items to be digitized?Read more →
- How long does the entire process take, start to finish?Read more →
- Can I order a Digitize Kit as a gift?Read more →
- What size Digitize Kit should I order?Read more →
- Will you return my original items?Read more →
- What does digitize mean? What happens when you digitize my media items?Read more →
- Why should I digitize my old photos, videos, and audio recordings with The Digitize Center?Read more →
- What is the Digitize KitRead more →
- Do you digitize adult and/or explicit content.Read more →
- Do you digitize copyrighted material?Read more →