Customer Reviews & Stories

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Customer Reviews

See what our customers have to say about us.

Based on 481 reviews
90%
(432)
8%
(37)
1%
(7)
1%
(4)
0%
(1)
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Digitize Kit
Emma Ohlig (Springfield, NJ)
Great service, takes a long time

Got this as a Christmas present for my mom and chose this company because they’re one of the only ones that does DVDs. We were thrilled with how the home videos came out and everything got returned to us in one piece! However, it takes much much longer than advertised. We sent the videos in January and didn’t receive the digital versions until May. TDC updates through each stage of the process but just be prepared to wait several months for the final product. Well worth the wait, we’ll be sending our remaining videos in as well

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Digitize Kit
Charles Hood (Columbia, SC)
Superb Service

We submitted a huge order for DVD transfer. It was handled professionally and deliberately by Joseph. We would recommend this service to preserve your precious memories.

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Digitize Kit
Rebecca Hart (Boston, MA)
Best decision

The best

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Digitize Kit
John Rusyniak (Tok, AK)
VERY SLOW TURNAROUND

I sent my 8mm film into Digitize Center for a client and it just arrived yesterday That’s 5 months, with very little communication or reference numbers to my products being moderized. My client was very worried we had lost their precious memories into some black hole. Results were as expected once I got them back.

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Digitize Kit
Roman (Wylie, TX)
RoRo

The tapes turned out great but 4 mos was really long time for two tapes I think but why the 3 star rating is because after I submitted my order I received an email stating I could get $9 per tape after spending $60 for just two. I would do it again but would want the 9 dollar per tape offer

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Digitize Kit
Patrick Lovell (Daytona Beach, FL)
AMAZING!!!!!

Digitize Center nailed it!!! They did exactly what they said they would in the exact timeframe that they specified. I am more than happy/grateful for what they did for me!!!

I totally recommend this comapny to anyone looking to capture their memories in a digital fashion!!

Thank you so much!!!

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Digitize Kit
Christopher Jordan (Avon, CT)
Good product, shaky service

My order was confirmed received on 12/14/23 and stated it would ready in 2-8 weeks. As time went by no word, requests for status got a standard 'Your Order is in Process' email response. I got a bunch of these until my order finally arrived last week , four months later. The final product was nice but this company clearly oversold their capacity to process orders and poorly communicated what was going on.

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Digitize Kit
David Wiest (Jensen Beach, FL)
Great job

Superb work. Completely satisfied

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Digitize Kit
JOSEPH A KOCH (Akron, OH)
Excellent Service

They were able to take an old VHS and convert it to mp4, which I was able to extract from the cloud. The process took a few months, but I received frequent feedback about the progress. I would recommend for anyone looking to digitize old family videos.

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Digitize Kit
David Russell Jr. (Elyria, OH)

Quality of work is great. Order Took longer than originally told.

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Digitize Kit
Susan Riley (Parlin, NJ)
Saves great memories

We would have lost some great memories is we had not had them digitized! They did a great job.

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Digitize Kit
richard robishaw (Brunswick, ME)
good job

came out good but slow in processing.

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Digitize Kit
Perry Lindquist (Hartland, WI)
Took Forever and Unorganized

Took over 4 months to complete a VCR box of 20 tapes. Even though the tapes were usually dated, there was no order to the recordings on the jump drive, with file titles that were completely useless.

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Digitize Kit
Gene Barrett (Roseville, MI)
memories for john

I sent in 10 16mm film reels to be digitized. I was not sure what to expect from this company, but they did a great job digitizing the old film. the video looks great. They did exactly what they said they would do. It took a little bit longer to finish the job, but it was worth the wait.

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Digitize Kit
Jack Batjer (Tacoma, WA)
Disappointed

I was told that the process can take 4-6 weeks so I sent in my tape with time to spare before christmas. I didn't get it back until mid april. In addition, it was in a paper envelope on a DVD-W with a blank label. There was no presentation, no markings indicating what it was. I was under the impression there would be a little more presentation.

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Digitize Kit
Susan Piccari (Perkasie, PA)
Feedback

All materials were returned in great shape. Love the constant emailing of the updates of progress for each order. Followed all requests. Plan to use one more time for final project.

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Digitize Kit
Steven Leavitt (Ivins, UT)
Memories

Thanks for the memories

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Digitize Kit
Isaac Johnson (Anchorage, AK)
Mostly Satisfied

The process of sending my videos to be digitized was easy and the customer service was excellent. I really appreciated the quick feedback I would receive if I had questions and I have liked how I was kept informed along the way until my media was ready. The only frustration I had was how long the process took since it took about 4 months from the time that I sent my videos till the time that I got them back. But other than that, they turned out great and I really enjoy having them on a thumb drive where I can show them to my family much easier.

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Digitize Kit
Syed Moin (Newburgh, NY)

nice service

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Digitize Kit
Howard Perlman (Monticello, NY)

Would have given a five but you had misplaced my order so it took longer to compketr

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Digitize Kit
Paul Hurlburt (Reading, PA)
video

awesome work

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Digitize Kit
Lloyd J Easlick (McHenry, IL)

A great job transferring the 8mm tapes to DVD. It did take longer than expected but I did send them out just before the Christmas holiday. Though warned in advance a bit more communication would be appreciated, All in all I highly recommend the Digitize Center. Thank you.

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Digitize Kit
Amita Kumar (San Antonio, TX)

Perfect quality!

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Colin Griswold (Pikeville, KY)

Digitize Kit

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Digitize Kit
Bearded Thomas (Bloomfield, NJ)
Saved My Memories

Originally, I was against the idea of risking my old media (VHS 8MM film) to be mailed and copied. Then I realized that my old media was in slow self-destruct mode and was rapidly deteriorating. There was only one logical choice if I wanted to preserve the old recordings, and that was to have them transferred to modern media. The Digitize Center did a great job, and I'm so happy that I didn't wait any longer to have it done.

Get Started with The Digitize Kit

The safest and easiest way to digitize your memories. Simply pack the box with your old memories and send to us, and we will do the rest.

Order Digitize Kit