Customer Reviews & Stories

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Customer Reviews

See what our customers have to say about us.

Based on 584 reviews
89%
(521)
8%
(47)
2%
(11)
1%
(3)
0%
(2)
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Digitize Kit
Jeffrey D TeGrotenhuis (Ankeny, IA)
Good result, fair and straightforward pricing

I had 2 VHS tapes of family movies digitize. The shipment and file download were easy, and the result looks good, so add another satisfied customer to the list. I'm curious how their AI enhancement would have helped (online ones I've found are pricey for the file size I have) - It would be nice if they had an after-the-fact add-on option to see a few clips of before/after to then decide.

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Digitize Kit
Ron R. (Georgetown, TX)
Complete Satisfaction

TGC provided us with great service in digitizing our VHS tape and slides into a movie that captured wonderful memories of our family history for years of enjoyment to view again and again. Polite and prompt service = complete satisfaction. Thanks to the staff at TDC!

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Digitize Kit
Pamela Hayden (Lake Oswego, OR)
GREAT

The results were good.

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Digitize Kit
Ed Martell (Fountain Valley, CA)

Digitize Kit

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Digitize Kit
Alan B. (Santa Barbara, CA)
digitized old files

cassette tapes, vhs, reel to reel. everything was retrieved. follow-up was prompt and polite. would definitely use this service again.

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Digitize Kit
Luis A Perez (Rochester, NY)
Perez Sermons

Easy, simple and fast. I had a number of sermons on cassettes digitized to a flash drive and couldn't be happier. The family members and friends to whom I have gifted the results are ecstatic and thought that it was very thoughtful of me to capture and share. Getting ready to do the same thing with some cassettes I have of my dad singing to share with my siblings. CHEERS!

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Digitize Kit
Deena Beaumont (Henderson, NV)

Digitize Kit

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Digitize Kit
Marcia A Apsey (Grandville, MI)
Family Memories

The process was so simple! The Digitize Center did an amazing job of preserving our family memories in an easy, simple, modern file format. So glad I had this done!

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Digitize Kit
GLENN Rubin (San Gabriel, CA)
Fast service!

Thank you for the quick turnaround!

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Digitize Kit
lyle miller (Jacksonville, NC)
thumb drive

Thumb drive i did receive is good quality but i ordered it paid for two thumb drives and only received one please help me out thank you

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Digitize Kit
Lisa Furkins (Nashville, TN)
Excited to see the results

I had not seen the footage in years from the VHS tapes. It was exciting to see them on the thumb drive. The quality was great, especially considering I had no idea what kind of shape the tapes were in and one of them was from my wedding 37 years ago!

I will definitely be using the service again, I have 40 years of portraits I need scanned and this service will be perfect!!

Thank you all so much! Also, it was a very quick turnaround.

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Digitize Kit
EDWARD TISDALL (Detroit, MI)
Poor Customer Service

My items were digitized and returned promptly. So, that was fine. However, I’ve tried to contact digitize by phone and email. No one ever picks up the phone or is available, and my email of 10 days ago hasn’t had a response even to confirm they’ve received it.

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Digitize Kit
Nikole Roth (Tyngsboro, MA)
CD to flash stick

They did a great job. Very happy with results. Customer service is very responsive. Its nice to have access to a live person upon request

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Digitize Kit
Joyce Hatler (Sacramento, CA)

Prompt service and I received the products I paid for

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Digitize Kit
Carol Mauch (Bassett, NE)
Nice job

very pleased with how an old casette tape was recorded on to a flashdrive. It was done quickly and in the mail on the way but the US Postal service took 2 weeks to finally get it to me.

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Digitize Kit
Vicki Arnold (Los Alamitos, CA)
Great experience!

My experience was great! It was easy to place my order and send in my items. They kept me informed of each step along the way. They processed my order so fast I was amazed! And the quality was great. Highly recommend.

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Digitize Kit
Mike Sulkowski (Morristown, TN)
I am waiting for delivery

I am waiting for he deliverery

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Digitize Kit
Katherine (Wrightwood, CA)
Fantastic Service at a Fair Price

I checked out many companies before choosing The Digitize Center. Some were a bit cheaper, but their customer service ratings were horrible. The Digitize Center has been amazing at returning phone calls and responding to email questions. I even have my own account manager named Rachel - thanks girl! I'm on a mission to get all my old videos digitized this year, and have been very pleased with the results and service from The Digitize Center.

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Digitize Kit
Zettie Vogler (Dallas, TX)

I’m very pleased with my memories that were saved.

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Digitize Kit
Mary B (Hamilton, ON)
Family History restored

Our micro-cassette player no longer worked and some important family history needed to be shared. thanks to Digitize Center, we now have a thumb drive to review and edit for the family archives. Thanks.

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Digitize Kit
A Satisfied User (Westcliffe, CO)
Excellent Job & Service

The Digitize Center made the process very easy and the end product was great. I would highly recommend Digitize Center.

No issues

Great job in a timely manner

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Digitize Kit
Glenn Ross (Los Angeles, CA)
Slow

It took them several weeks to digitize to shot videos. I still haven’t received them back

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Digitize Kit
Amalia Redman (Albuquerque, NM)
VHS to thumb drive

Everything was ok not great but very expensive

Get Started with The Digitize Kit

The safest and easiest way to digitize your memories. Simply pack the box with your old memories and send to us, and we will do the rest.

Order Digitize Kit