Customer Reviews & Stories

1 of 3

Customer Reviews

See what our customers have to say about us.

Based on 505 reviews
89%
(449)
8%
(40)
2%
(12)
0%
(2)
0%
(2)
G
Digitize Kit
George Klett (College Station, TX)
Accolades!

Quality okay but would like a more expedient and quick return of my order. Will give you another chance soon!
G Klett

J
Digitize Kit
Joe Villarreal (Dallas, TX)
Very well done!

Digitize Center translated ten 8mm tapes and 100 old 35mm slides for a projector into perfect digital images and videos. Took a little longer to get to my order, but once they started working on it I had the results in under 4 weeks.

L
Digitize Kit
Laura S (Advance, NC)
120 film negatives success

I had 40 year old 120 size official negatives of me in the USN. Thank you for creating actual photos & putting them on a thumb drive. You kept me up to date frequently as the processing took place. Highly recommend you for any photo needs.

N
Digitize Kit
NANCY FAIRLEIGH (Cleveland, OH)

Very happy with my digitized photos.

L
Digitize Kit
Lesley Tsai (Portland, OR)
Beautifully digitized 35-year-old audiocassette and videocassette!

The Digitize Center converted my 35-year-old audiocassette and my videocassette containing precious family memories into USBs that I can share with my siblings. My father passed away 32 years ago, so watching this long-lost video was the first time I've heard his voice since then. And the audiocassette of my then 95-year-old great-aunt recounting the family history of my Swedish great-grandparents immigrating to the US in the 1880s is priceless. The quality of both these digitized versions was stellar! The time it took to reproduce these was well worth it. Thank you!

L
Digitize Kit
Linda Hart (Fort Myers, FL)
High Quality Results, But Patience Required

Everything I sent came back digitized with excellent quality. It did take almost 5 months to receive the finished product.

H
Digitize Kit
Heather B Shanton (New York, NY)
Great job!

I'm so happy with the digitization on my dad's audio reel-to-reel tapes from the 1970's. Amazing work on these old artifacts!

J
Digitize Kit
Jackie Outten (Hayes, VA)
Very Good Job with the processing but . . .

We sent in two reels for processing. They did a nice job on the processing and the quality was great for the age of the film but the wait time was way beyond what was shown in the FAQ which states 4 to 10 weeks. They received my reels on February 5th of this year and I finally got them back on July 6th for. They need to be more forthcoming on processing time. If you are in a hurry to receive your media back, you really need to pay for expedited processing.

s
Digitize Kit
stanislawa czulak (Staten Island, NY)
Urodziny

Great

P
Digitize Kit
Philip Dodd (Columbus, OH)
Great job digitizing, but it took forever and I was overcharged.

It took about 5 months to get the digitized media. I was told that since I only had 8 items they would charge me for a two item box and then give me a discounted item rate for the remainder. They charged me for a full 10 item box. I tried to call over and over and the customer service message said there were no agents available. I also emailled them a number of times with no response. Finally someone did contact me, but said he couldn't help with the billing issue. I ended up paying the full price they invoiced me for because I wanted my original and digitized media and didn't see any other options.

N
Digitize Kit
Norman McRae

Recording had something that sounded like cartoons interspersed. It was not edited.

G
Digitize Kit
Gayla Babb (Dallas, TX)

What are 5 data DVDs for. I have nothing these work on including my computer so do I send them back! If I order extra for the scantron cards what is cost per scantron card. Thanks. Will I just return the one DVDs I need copied instead of scantron card

M
Digitize Kit
Marianne Brettell-Vaughn (Bishop, CA)
Great job these folks did!

My husband had very old slides to be put on a zip drive. What a joy when it arrived and they came alive on his computer screen! Took a long time but worth it- thank you!

L
Digitize Kit
Lori Worden (Walnut Creek, CA)
Thankful for the Easy Service

The Digitize Center did a great job turning the DVDs of my daughters school plays into electronic files. It did take a few months process from start to finish, but be patient -- the result is worth the wait.

S
Digitize Kit
Siggi Irwin (Agoura, CA)
FABULOUS PRODUCT!

They did a wonderful job on digitizing my VERY OLD cam-recorder tapes. The quality was better than expected. I would have given them 5 stars, but it took literally months before I received my product back. Overall though, I think they are fabulous!

G
Digitize Kit
Gary (Denver, CO)
75-year-old 16mm films

I sent in 17 reels of 16mm movie film that were 60-75 years old and most was in pretty bad shape but Digitize technicians were able to capture most of the reels, 5 could not be recovered. I am very pleased with their efforts and happy that they were able to recover a lot of old family memories.
My only caution to anyone utilizing this type of service, don't get in a hurry for results. My project took close to 4 months to complete but I advised them when I sent my order in that I wasn't in a hurry, films had been sitting for 60 years so no need to rush now.
Bottom line, job well done.

D
Digitize Kit
Donald Laible (Pittsburgh, PA)
Unacceptable Wait Time

Waiting six months is unacceptable. Gif the long wait time / I can’t recommend this service

A
Digitize Kit
Audie Bradford (Front Royal, VA)
Nice job

I set three VHS tapes and all were digitized as requested. The delivery date was longer than stated but since they were sitting in a box it didn’t really matter.

G
Digitize Kit
Geoffrey Steadman (Ashburn, VA)
Vidio Review

It took a little longer than expected to get the tapes back. Looking at tapes from the 70s, 80s and 90s brought back lots of great family memories. Very professional job copying the tapes and discs.

R
Digitize Kit
Rod Hemmer (Florissant, MO)
My memories

my movie was only about 20 minutes and you just kept recording it over and over for apparently the whole dvd. the same thing was done to the audio tape I sent. I can only think that you must be trying to make us think we got our moneys worth. I am happy that I have my little bit of memory though and couldn't have gotten it any other way. Thank you for that!

T
Digitize Kit
Tammy Smith (Raven, VA)
Very Pleased!

I am pleased with my order although I thought it took a really long time. I do plan to place another order in the next few days and will look into paying an extra charge to receive sooner.

K
Digitize Kit
Kathi Schmitt (Tallassee, AL)

Digitize Kit

R
Digitize Kit
Rev Robert Burkey (Frackville, PA)
thumb drive of 8MM movies from the 70s

time to receive item was as stated. all precautions to protect sent items were returned in excellent condition. very well pleased

J
Digitize Kit
Joe Harris (Dacula, GA)
Very Nice

Came out nice for the age of the tapes i sent, very happy and have two more ready to come your way.

D
Digitize Kit
Dean Thrun (Duluth, MN)
Delivered what they said they would.

The process was simple, but the wait time is ridiculous.6 months makes you wonder if they will ever fulfill the order.

Get Started with The Digitize Kit

The safest and easiest way to digitize your memories. Simply pack the box with your old memories and send to us, and we will do the rest.

Order Digitize Kit