Digitizing your video tapes is only based on the number of items you send in. The more you send, the bigger of a discount per item you get. To learn more, visit the Pricing Page or scroll down.

Nobody digitizes faster than us. Standard processing is included for free and can take approximately 2-8 weeks to completely finish your order. However, we do offer expedited processing options that allow you to have your order completed in as little as 3 days, which you can select after you receive your Digitize Kit.

Yes! You can mix and match as much as you'd like. We can digitize most types of consumer media, including video tapes, film, photos, and slides. For a full list of what we can digitize, visit What We Digitize.

We will go through each tape you send us from the beginning to the end to make sure we get everything from it. If a tape is completely blank, you will be notified and receive a credit.

Yes we do. If a tape is damaged or broken, we will repair the tape and perform any splices necessary at no additional cost. We also digitally trim any blank areas of the tape so the digitized copy will just be the actual content.

This is really up to you and how you would like to have your digitized files. We can put your digitized files on the cloud for digital access and download, put them on a thumb drive, or burn them to playable DVDs. We always recommend Digital Access as it is the easiest to use.

Yes! This is something that only we do. Whenever possible, we will take whatever labels you have on the tapes and apply that name to digitized file. So if you have a tape labeled Christmas 2001, its digitized file will have that same file name.

Excellent question! We take a number of measures to make sure your memories are safe and secure from the moment they leave your possession until you receive them back from us. This includes using a special priority shipping service, an advanced internal tracking system, and more. So far, we have digitized over 1 million memories and have never lost or damaged a single one. Not one! To learn more about the safeguards we take, read this article.

Yes, we can digitize all consumer VHS types, including NTSC, PAL, and SECAM.

The Digitize Kit is a special secure and crush-proof box we send you so that you can pack up your memories to send back to us. Included in the box is a Welcome Guide with useful information to help you pack up your memories. Also included is a Customer Card for you to fill out.

Many of our customers worry that their tapes are too old and will come out poorly when digitized. Fortunately, that is rarely the case as our proprietary digitization process delivers the highest quality digital videos , even if your tapes are old or are in bad shape.