Yes! For most items and in most circumstances, we can repair items that are damaged for free, including:
- Splicing video tape
- Splicing film
- Splicing audio cassette tape
In some circumstances, an advanced repair is required to make an item suitable for digitization. We can optionally perform these repairs for a fee:
- Broken cassette housing
- Internally damaged audio cassette
- Other types of damage
For discs, we can still digitize scratched or damaged discs using advanced recovery tools, although there may be small portions of content that cannot be digitized due to the damage.
Lastly, there are some types of damage we cannot repair and cannot digitize, including:
- Video tapes damaged due to mold or moisture exposure
- Sealed audio cassettes that require an advanced repair
If you have damaged items and have questions on if we can digitize them please contact us for additional information.