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The Digitize Center
Digitize Kit
Digitize Kit
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We'll send you the Digitize Kit—fill it with your media and return it with our free prepaid label. We’ll handle the rest! (1 item = 1 tape, reel, disc, cassette, or 25 photos/slides/negatives)
Features & Details
Features & Details
Includes Welcome Guide with instructions, crush-proof box, Customer Card, and a prepaid return shipping label. All media is carefully digitized by hand by our professional staff. You will receive regular email updates throughout the digitizing process.
Frequently Asked Questions
What formats can you digitize?
- Video tapes: VHS, VHS-C, Betamax, 8mm, Hi8, Digital8, MiniDV, MicroMV
- Film Reels: 8mm, Super 8, 16mm
- Photos: Photo prints, slides, negatives, documents
- Audio: Audio Cassettes, Reel-to-reel tape, CDs
- Discs: CDs & DVDs
How long does it take?
We are the fastest in the industry when it comes to digitizing precious memories. Depending on the size of your order, the average processing time is 2-6 weeks. Expedited processing also available.
Will my memories be safe?
Our 100% safety record speaks for itself: We have digitized over 1 million memories and have never lost or damaged a single one, even during shipping! Our process safeguards your memories every step of the way:
- Crush-proof & water-resistant Digitize Kit
- Special tracking with UPS
- Constant email updates on the status of your order
What if I want to digitize more items?
Not a problem at all! Simply include any additional items you want digitized in the Digitize Kit. We will digitize them as well and you will be invoiced for the additional items.
What do I get back?
You will receive all of your original media items that you sent to us, plus digitized copies of that media in the format of your choice (digital cloud, thumb drive, or disc set). For more information, visit our What You Get Page
Can I order by phone?
Yes! Give us a call to speak with one of our experts at 888-235-1143. If there is a long wait time or the lines are full, leave us a message and one of our experts will call you back.
How can I track the status of my order?
You will receive email updates from us every step of the way. You can also check your order using the Order Status page.
What size Digitize Kit should I order for my number of items?
Order the Digitize Kit that most closely resembles the total number of items you have, rounding down. You can always include additional items inside your Digitize Kit that exceed your order and you will be invoiced for them later.
