The Digitize Center vs. iMemories - Which is better?

We are often asked how we compare to iMemories in terms of price, quality, customer service, and delivery time. Here is a fair and accurate comparison.

Price

The Digitize Center uses a pricing model that gives greater discounts for the more items you send in. iMemories uses a pricing model that charges per item.

 

The Digitize Center

iMemories

Price for 2 Items $24.99 $31.98
Price for 10 Items $119.99 $159.90
Price for 20 Items $223.99 $319.80
Price for 40 Items $439.99 $639.60
Price for Digital Access Starting at $5.99 Free
Price per DVD Copy Starting at $1.99 $9.99 per DVD
Price for USB Thumb Drive Starting at $5.99 Starting at $19.99

 

The Digitize Center beats iMemories on price in nearly every category, with the exception of Digital Download access. The major difference here is iMemories requires that you use their app to download your digitized items. iMemories also charges $5.99 per month for continued access to your items. On the other hand, The Digitize Center gives you Digital Access everywhere without the use of a special app.

Winner on Price: The Digitize Center

 

Quality

Quality is an important aspect of any digitization process. We here at The Digitize Center digitize all items at source quality, meaning we try to digitize any item at the same exact quality it was originally recorded at. This is not exactly an easy process but our custom engineered software and equipment make it possible. iMemories gives no information on their website on the quality of their digitized items, so there is no way for us or the customer to know what their output quality is.

Winner on Quality: Unknown because iMemories does not provide quality information

 

Customer Service

Both The Digitize Center and iMemories offer customer support through email and phone. iMemories has customer support hours for both email and phone from 8 AM - 6 PM MST Monday through Friday. The Digitize Center has 24/7 email support and similar phone hours.

 

Winner on Customer Service: Tie

 

Delivery Time

If there is one area where we at The Digitize Center are the best in the business, it is our turnaround time.

  The Digitize Center iMemories
Turnaround Time (advertised) 2-4 Weeks 2-3 Weeks
Actual Turnaround Time 2-3 Weeks 2-4 Weeks

 

Winner on Turnaround Time: Tie

 

Marketing Practices & Hidden Prices

Here at The Digitize Center we have no hidden prices or extra fees. Our prices are straight forward with no hassle. iMemories signs up all their customers for a free 30 day trial of iMemories Cloud, which is their backup service. After the 30 days are up, the customer is charged $5.99 per month until they cancel. Many of their customers are never aware that they inadvertently signed up for this monthly fee as you actually have to manually opt out of it to get out of the charge. This seems like shady marketing to us, which is why our pricing is very straight forward.

 

Overall Winner: The Digitize Center - Ultimately, the choice is up to you, but we think the choice is clear. Get your memories digitized so that they will last forever with The Digitize Center.

 

 

 

 

 

 

 

 

 

 

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